Privacy Policy
BattPit CANADA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from battpit.ca.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect certain personal information, including but not limited to:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by Shopify and payment providers)
- Order history and customer support communications
We also automatically collect non-personal information such as IP address, browser type, device information, and pages visited, to help improve our website and services.
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Provide customer support and warranty service
- Communicate order updates and service notices
- Improve our website, products, and customer experience
- Send promotional emails only if you have opted in
BattPit CANADA does not sell, rent, or trade your personal information to third parties.
3. Payments & Security
All payments on BattPit.ca are processed through Shopify and trusted third-party payment providers such as PayPal or credit card processors.
Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. BattPit CANADA does not store your full credit card details on our servers.
4. Cookies & Tracking Technologies
BattPit CANADA uses cookies and similar technologies to provide core website functionality, improve user experience, and analyze site performance.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, shopping cart contents, and browsing behavior.
Cookies Used on BattPit.ca
- Strictly Necessary Cookies – Required for essential website functions such as shopping cart, checkout, and account login.
- Performance & Analytics Cookies – Help us understand how visitors use our website so we can improve performance.
- Functionality Cookies – Remember your preferences such as region or language.
- Marketing Cookies – Used to show relevant ads and measure marketing effectiveness (only where permitted).
Third-Party Cookies
Some cookies may be set by third-party services integrated with Shopify, such as analytics, advertising, or social media platforms. These third parties manage their own cookies in accordance with their privacy policies.
Google Analytics
We may use Google Analytics to understand how customers use our website. Google Analytics uses cookies to collect anonymous usage data. This information may be processed on servers outside Canada.
You can learn more or opt out by visiting: Google Analytics Opt-out Browser Add-on .
5. Managing Cookies
You can control or disable cookies through your browser settings. Each browser handles cookie management differently (Chrome, Safari, Edge, Firefox).
Please note that blocking certain cookies may limit website functionality.
6. Email Communications
If you opt in to receive promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
7. Links to Other Websites
Our website may contain links to third-party websites. BattPit CANADA is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
8. Data Retention
We retain personal information only as long as necessary to fulfill orders, provide support, comply with legal obligations, and enforce our policies.
9. Your Rights (Canada)
In accordance with Canadian privacy laws (including PIPEDA), you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent where applicable
10. Changes to This Policy
BattPit CANADA reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: support@battpit.ca
Website: www.battpit.ca